Refund policy

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We do not refund shipping costs, but we do not refund shipping costs.
If more than 15 business days have passed since we’ve approved your return, please contact us on the telephone number +39 0242447893 or by email: info@perfectawake.com

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Please check our Return Policy